Crisis & Issues

Crisis management is the process through which an organization deals with a major event that threatens to harm itself, its stakeholders, or the general public. Three elements are common to most definitions of crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time.

Living in turbulent times, brands and organizations ought to prescribe processes in order to deal with a potential crisis – which is no exception in everyday social and business life at all.

Communication Effect has been assigned as a consultant and problem solver in several major international and local crisis events over the past 15 years. Edelman expertise and long term experience of crisis management involvement are our state-of-the-art credentials.

Our agency allocates senior consultants with broad influence and powerful network. On top of this, our crisis team consists of trusted executives who are well-known and respected citizens with contacts in Institutions and leverage over the public sphere.

See below how our team processes will help you address crisis issues both pro-actively and actively:

  • Preparedness and Manual Elaboration
  • Media Training and Management Coaching
  • Crisis Team foundation and Crisis Center establishment
  • Network Alert System foundation & operation
  • Actual Crisis management and Reputation restitution
  • Implementantion of the 4 R’s plan (Regret, Resolution, Reform, Restitution)
  • Measurement of Reputation damage and recovery plan results